HCBS Orientation
- Identify what constitutes an appropriate HCBS program
- Determine the regulations and requirements of HCBS
- Understand what makes a Quality organization
- Examine the person-centered thinking model
- Describe the State Survey process
CCS Orientation
- Define psychosocial rehabilitation and its relationship with CCS
- Identify the essential elements of the Comprehensive Community Services Program
- Analyze the Comprehensive Community Services documentation requirements
- Evaluate your role for various aspects of the Comprehensive Community Services Program
Crisis Management & Intervention
- Identify elements of crisis and crisis management
- Analyze the four stages of a person in crisis and responding approaches
- Distinguish the key elements of effective communication during a crisis
- Explore effective conflict resolution techniques and tools to support residents
- Understand the relationships between compassion fatigue and rational detachment
Navigating Trauma
- Identify what trauma is and its impact on relationships
- Develop an understanding of various aspects of trauma-informed care
- Recognize trauma responses and what they communicate
- Consider the best methods of trauma-informed care communication
Cultural Competence
- Define cultural competence and cultural attunement
- Understand the role and importance of culturally-based care
- Examine culturally responsive strategies to enhance your cultural competency
- Enhance ability to work effectively with residents
Psychotropic Medications
- Explore the role, significance, and challenges of psychotropic medications in the treatment of mental health
- Examine the indications and usages of four common categories of psychotropic medications
- Recognize the potential side effects of psychotropic medications
- Identify strategies that enhance medication adherence through shared decision-making, resident empowerment, enhanced self-efficacy, and improved health literacy
Recovery Concepts
- Understand the elements of recovery and dimensions of wellness
- Identify the essential elements of Recovery-Oriented Systems of Care (ROSC)
- Analyze how to incorporate recovery concepts, ROSC, and recovery principles into programs
Behavioral Health Documentation
- Distinguish the key elements of effective documentation
- Recognize the role and importance of documentation standards
- Explore three methods that can be used to develop and improve effective documentation
Person-Centered Care
- Identify definitions and elements of person-centered care along with its relationship with recovery
- Distinguish the elements and collaborative efforts needed for resident goal setting
- Recognize the supportive roles caregivers provide to residents during the goal setting process
- Understand supportive methods to facilitate communication for and with residents
Navigating Mental Illness
- Define the concept of mental health and its significance in the context of residential living
- Recognize the impact of mental health on the overall well-being of residents in residential living facilities.
- Identify the relationship between mental health and substance use disorders.
- Distinguish caregiver roles in interventions and treatments for residents with mental health disorders.
- Determine effective crisis intervention protocols
- Consider the benefits of collaborating with mental health professionals
Substance Use Disorders Orientation
- Discern what substance use is and ascertain its relationship within assisted living.
- Identify the types of substances and their intended effects on an individual.
- Determine the various impacts of substance use on the health and well-being of individuals.
- Distinguish the risk factors and causes related to substance use challenges
- Recognize indicators used to identify substance use disorders.
- Examine treatment options that support recovery for individuals with a substance use disorder.
- Understand the role of caregivers in supporting residents with substance use disorders.
Ethics, Confidentiality & Boundaries
- Identify the relationship between values, morals, ethics, and laws in healthcare
- Understand the ethical decision-making model
- Analyze the role of boundaries in the provision of ethical care
- Discern personal actions that promote ethical caregiving
Staff Self-Care
- Explore the development and impact of burnout and compassion fatigue on staff
- Analyze the relationship between wellness and self-care
- Identify how to plan out a self-care plan for personal wellness.
- Consider how self-care and wellness can be incorporated and supported at work